Babaji's Privacy Policy — Your Data, Our Responsibility

Welcome to Babaji's Privacy Policy. This document explains what information we collect when you use our platform, how we use it, and how we keep it secure. Babaji is the trusted online betting and gaming platform for millions of people across Bangladesh — and protecting that trust is our highest priority.

Our Privacy Policy is written to be clear, transparent, and easy to understand — so every user knows exactly what we do with their information. If any part is unclear, our support team is always on hand to help.

By using Babaji's services, you agree to this Privacy Policy. This policy and our Terms & Conditions together form a complete legal framework.

Babaji collects two types of data — information you provide directly, and information collected automatically while you use the platform. Full details are outlined below.

We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against Babaji's policy.

Babaji collects your data only for specific, defined purposes. We believe in full transparency around how your information is used — each purpose is clearly outlined below.

• Account Management: Your information is used for registration, login, password reset, and account verification.
• Transaction Processing: Your financial information is used to process deposits and withdrawals successfully.
• Security Assurance: Technical data is used to detect and prevent fraud, money laundering, and unauthorized access.
• Service Improvement: User experience is analyzed to continuously improve the platform.
• Promotions & Offers: Relevant bonuses and offers are sent based on your preferences — you can opt out of this at any time.
• Customer Support: Our support team may access your information to help resolve your issues.
• Legal Compliance: Information required to meet regulatory obligations is retained accordingly.

Babaji's core commitment under its Privacy Policy is simple — we do not sell your data. However, there are limited circumstances where sharing information with third parties may be necessary.

• Payment Provider: Only the information necessary to process transactions is shared with providers such as Mobile Pay, Nagad, Rocket, and others.
• Law Enforcement Agencies: Information may be disclosed to government authorities under a court order or legal obligation.
• KYC Verification Service: Approved third-party KYC platforms may be used for identity verification.
• Technology Partner: Hosting and security service providers may access limited technical data.

All third parties are contractually bound not to share your data with anyone else and to use it solely for the specified purpose.

Babaji uses cookies to keep the website and app running smoothly. Cookies are small text files stored on your device that help improve your browsing experience. In line with our Privacy Policy, we use the types of cookies listed below.

You can disable optional cookies at any time through your browser settings. However, turning off essential cookies may cause certain site features to stop working.

Babaji does not retain data longer than necessary. Information is stored while your account is active. After account closure, certain data may be kept for a defined period as required by law.

• Account information: Retained for up to 5 years after account closure (in accordance with financial regulations).
• Transaction records: Retained for up to 7 years (for tax and legal purposes).
• KYC documents: up to 5 years after account closure.
• Log files and technical data: automatically deleted after 90 days.
• Marketing preferences: deleted as soon as you unsubscribe.

Under Babaji's privacy policy, you have a number of important rights regarding your personal data. Each right is described below.

To exercise these rights, support@babaji.proEmail us at . We'll respond within 30 days.

Babaji is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration and identity is confirmed through the KYC process.

• Age verification is a mandatory step during registration.
• Any account found to belong to a minor will be closed immediately.
• Any data collected from a minor will be deleted.
• Parents can contact us if they suspect any account belongs to a minor.

Babaji uses industry-standard security technology to keep your data safe. Technical protection is a key part of our Privacy Policy. That said, no system is 100% secure — so we encourage you to stay vigilant as well.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Add an extra layer of verification when logging into your account.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Security Audits: Regular third-party security audits are conducted.
• Data Backup: Data is regularly backed up in encrypted storage.
• Monitoring Suspicious Activity: Unusual logins or transactions are flagged automatically.

Babaji reserves the right to update this privacy policy as needed. Changes may occur due to technological developments, legal updates, or an expansion of our services. You will be notified before any significant changes take effect.

• The date of the latest update will always be shown at the top of the page.
• For significant changes, an SMS notification will be sent to your registered phone number.
• Continued use of the site after an update will be considered acceptance of the revised policy.
• If you do not accept the updated policy, you will have the option to close your account — and any remaining balance will be refunded.

If you have any questions, complaints, or requests regarding our privacy policy, please get in touch. Our dedicated privacy team will take your matter seriously and respond promptly.

We typically respond within 24–48 hours. Complex requests may take up to 30 days.